Frequently Asked Questions

If your involved in an accident, and the third party is untraceable you can still make a claim through the Motor Insurance Bureaus untraced drivers’ agreement. The purpose of the agreement is to compensate people who have sustained injuries or losses because of a collision with an untraced driver.
If a driver does not stop after your accident, we recommend that you report the accident to the police. We also recommend that you try and take photographs of the vehicle and take full name, address, and contact numbers for witnesses who may be able to assist the police in their investigations.

We may have to issue court proceedings if the third party does not admit fault for the accident, fails to make a settlement offer or a reasonable settlement offer. However, only a small amount of claim reach a trial.

If your involved in an accident, and the third party is untraceable you can still make a claim through the Motor Insurance Bureaus untraced drivers’ agreement. The purpose of the agreement is to compensate people who have sustained injuries or losses because of a collision with an untraced driver.
If a driver does not stop after your accident, we recommend that you report the accident to the police. We also recommend that you try and take photographs of the vehicle and take full name, address, and contact numbers for witnesses who may be able to assist the police in their investigations.

The limitation period is 3 years from the accident; however, you should start your claim as soon as possible.

It’s likely at the time of your accident, your motorbike was also damaged. If that’s the case, you can make a claim for your personal injury and the damage to your bike in the same case.
• Your solicitor will be able to help you with the claim, so you won’t need to worry about additional paperwork or points of contact.
• In your final settlement, alongside covering the costs of your injury and damage to your bike, you’ll be awarded compensation for the damage to your clothing and other personal possessions damaged in the crash.

If you were partly responsible for your accident, or your injuries were made worse because you were not wearing a helmet for example, you may still be able to claim compensation if someone else was partly responsible too.
• If you were partially to blame, the amount of compensation you receive will be reduced depending on how much the judge thinks that it was your fault.
• In the O’Connell v Jackson case, the claimant’s compensation was reduced by 15% after he sustained severe head injuries. This occurred from being knocked off his moped but was contributed to by the fact that he wasn’t wearing a helmet. Similarly, in Capps v Miller, the rider’s compensation was reduced by 10% after his helmet came off because the straps were not attached.

If you’re injured in a motorcycle accident and the driver responsible takes off without stopping, then you can still seek help to make a claim.
If the driver can’t be traced then the Motor Insurers’ Bureau (MIB), will pay your compensation.
The MIB is funded by a small contribution from every vehicle insurance premium taken out in the UK. The MIB was set up to allow people injured by a hit and run drivers (and uninsured drivers) to claim compensation.
If you are involved in an accident with a hit and run driver you should try to:
• Note down the colour, make, model and registration number of the vehicle that hit you
• Get a list of the names and contact details of the any possible witnesses so you can take witness statements off them later if needed
• Photograph the scene of the accident, your injuries and any damage suffered to your vehicle
• Report the incident to the police and get a police log/reference number from them
Since August 2015 the MIB will only consider vehicle damage claims if you don’t have comprehensive insurance. This means if you have comprehensive insurance, you’ll need to speak to your insurance company about payment for your damaged bike.

A medical examination is an important stage in your personal injury claim. The medical evidence will allow us to assess the level of compensation you require.
The examination will be carried out by an independent medical expert, who will prepare a medical report to cover;

• Your injuries and when you are likely to recover
• Whether you need any treatment such as physiotherapy or cognitive behaviour therapy
• Whether they require an opinion from a specialist
• The impact your injury has had on your daily life
The 3 years limitation period does not apply for children or Claimant’s that lack capacity.

Anything that makes the road surface slippery or unstable is a major hazard to all road users, but motorcyclists are particularly vulnerable. If you’ve been injured in an accident involving a diesel or other spillage, we can help you claim motorbike accident compensation from the person or organisation responsible.